| Customer Management Features |
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Instant access to downloads after purchase.
Once a customer's payment is accepted, they receive a password that allows them to access the downloads they purchased. There's no need for you to follow up with a separate email; the digital delivery system is completely automated. |
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Monitor all customer access to digital product downloads.
Modular Merchant's administration area includes lots of tools for tracking what's being downloaded — and the IP address of the user. |
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Track the IP addresses of all download attempts.
The system tracks the IP address, date and time of each individual download attempt of your files; helping you track suspicious activity. |
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Prevent account and/or password sharing.
When a customer purchases a digital product, their download access can be restricted by IP address — preventing customers from sharing their downloads with friends. |
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Automated customer password retrieval.
Customers can retrieve their login password from within the store, reducing the volume of customer support emails and phone calls. |
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Customer gets one password per order, not a separate password per product.
Whether a customer's order contains one or one hundred different products, they can download them using one access password for their entire order. |
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Create free complimentary digital delivery orders for customers.
The store administration area includes tools to send a customer a free digital product download. Works great as a "thank you" for VIP customers! |
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Customer can review their purchase history and access passwords in their own account area.
Each customer's account area lists their order history. They can review their purchases and locate any of their download passwords they may have lost. |
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Customer can visit your store's download area and pickup their product at their leisure.
You determine how long customer's downloads are available. This allows customers to make their purchase during the day at work, and then download them when they get home. |
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Customers Can Update their Account Information.
Customers may update their contact, billing and shipping information from within their account area. No need to involve your Admin team in a member's address change! |
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